Sisu
Privacy Policy
This policy describes how Sisu (“we”) handles personal information when you use the Sisu mobile app and related services. It is written for App Store and Google Play disclosure. It is not legal advice.
Who we are
Sisu is an accountability app for friend groups. You create a squad, set goals, vote pass or fail, and, if you chose a money stake, a failed cycle can charge a saved card and split the amount to other members via Stripe Connect. We do not hold stakes as a bank or escrow.
Contact: support@getsisu.com
Information we collect
- Account. Email, name, and avatar from Sign in with Apple or Google, plus an internal user ID.
- Squads and goals. Squad names, invite codes, goal titles, descriptions, votes, chat messages, and deadlines.
- Proof photos. Images you upload to show you completed a goal. Squad members can view them.
- Payments. Stripe customer and Connect account IDs, saved payment-method tokens, and payout history. We do not store full card numbers (PAN) on our servers. Stripe processes cards.
- Device. Auth session tokens on your device so you stay signed in.
We do not sell personal information. We do not use your data for third-party advertising or tracking (no ad SDKs in the current app).
How we use it
- Create and run your account, squads, votes, and proofs.
- Charge a saved card only after a fail outcome, and pay other members through Stripe Connect.
- Show wallet history and prevent unpaid fail stakes from stacking.
- Secure the service (abuse prevention, fraud, settlement integrity).
Who we share with
- Squad members see your name, proofs, chat, votes, and goal progress.
- Stripe (payments and Connect payouts).
- Supabase (authentication, database, and proof storage), hosted with encryption in transit.
We share what those providers need to operate the features you use. We may disclose information if required by law.
Retention
If you delete your account we erase your login, profile, proofs, chat, and saved cards. We keep payment and settlement records (amounts, Stripe IDs, anonymised labels) for fraud prevention, accounting, and legal obligations. Those rows are not used to identify you in the app after deletion.
Your choices
- Delete your account in the app: Profile → Delete account. See account deletion.
- You can also email support@getsisu.com to request deletion if you cannot open the app.
If you have an unpaid failed stake, settle it before deletion so we are not charging a card after the account is gone.
Children
Sisu is not directed at children under 13 (or the equivalent age in your country). Do not create an account if you are under that age.
Changes
We may update this policy. The effective date at the top will change. Continued use after an update means you accept the revised policy.